Langrove Health Club
Terms & Conditions




Terms and Conditions

        Membership Duration

When you join the club you are agreeing to remain a member for the agreed membership contract  Period.  i.e. 12 months.  Upfront memberships fees allow us as a private club to commit to the level of investment required in providing equipment and facilities to the standard expected by our members. By paying upfront you will benefit from a re-detection in overall yearly membership costs. Upfront contracts paid in full will terminate automatically after 12 months. The Langrove Health Club will not be liable for any changes in personal circumstances .i.e. Moving away.  If you choose to pay your membership fees monthly, we will continue automatically take direct debit payments until the instruction is cancelled directly with the bank. The Langrove Health Club will not be responsible for cancelling direct debit instructions.

      Notice to Terminate

Memberships paid via direct debit may be cancelled at anytime by emailing info@langrovehealthclub.co.uk. To ensure that no further payments are taken, members must cancel the direct debit instruction directly with the bank. The Langrove Health Club will not be responsible for cancelling direct debit instructions.

       How to Terminate

You must give written notice of termination to the club to terminate your membership via post or email. Telephone cancellations will not be accepted due to the possibility of disputes.  All termination notices will be acknowledged by the club via email. If you do not receive an email acknowledgement  within four days please contact the club. Once membership has been cancelled members are then advised to cancel the instruction with the bank. The Langrove Health Club will not be responsible for cancelling direct debit instructions.

        Can I put my membership on hold?

Yes, memberships can be put on hold by giving 7 days notice.  It must be put on hold for a minimum of 1 month. 

        Security

Members and their guests use all the facilities at their own risk and the management will not be responsible for accidents and injuries unless suffered as a result of the negligence of the Company or its staff. The Company will not accept any liability for loss or theft within the complex, including car parking areas.  Please report all accidents to reception, where a first aid box is situated.

        Emergencies

In the event of a fire or other emergencies, the staff will carry out set procedures.  Please co-operate with the staff's requests.  Members are requested to familiarise themselves with the FIRE EXITS, which are for emergency use only and not to be used for normal entrance and exit.

        Membership Entry Code

You will be given a membership code on joining.  You must enter your code on each and every visit.  This is a unique code that is linked to your account. It must not be shared with anyone else. We will take a photograph to add to your membership page for identification purposes. The management reserves the right to refuse admission to anyone they believe to be under the influence of alcohol or drugs.

        Facilities

The management reserves the right to close any facilities for repair or redecoration, or to change the opening and closing times according to demand.

 Pool Area

The swimming pool, sauna and steam room will be closed half hour before closing time in order for staff to carry out essential services.  In the case of any emergencies there is a panic alarm situated on the wall in the pool area which when activated will alert the staff in the gymnasium area.

Class Booking

All classes must be booked online via our website or mobile app (ClubRight). Classes are bookable up to 7 days in advance. Membership does not guarantee a space in the class. Spaces are filled on a first come first serve basis. 

Disclaimer

I understand that an aerobic, strength and flexibility exercise, including the use of equipment, is physically demanding and a potential hazardous activity. I also understand that all fitness activities involve the risk of injury and even death, and hereby state that I am voluntarily participating in these activities, including the use of  equipment and machinery, with full knowledge and acceptance of the dangers involved. I hereby  agree to expressly assume and accept any and all risks of injury and death.

I further acknowledge the recommendation of The Langrove Health & Fitness Club that I obtain a physician's approval if deemed necessary by The Langrove Health & Fitness Club for any participation in the exercise programme specified by the above named. I accept that The Langrove Health & Fitness Club is responsible only for providing the programme and coaching I have requested by hiring their services.